This privacy policy applies to you, the user of this website, and Aqua moments UK, the owner and provider of this website. Aqua moments UK takes the privacy of your information very seriously. This policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website. It should be read alongside, and in addition to, our Terms and Conditions.

Definitions and interpretation

1. In this privacy policy:

   • Data: All information that you submit to Aqua moments UK via the website.
   • Cookies: Small text files placed on your computer by this website.
   • Data Protection Laws: Applicable laws relating to the processing of personal data.
   • GDPR: General Data Protection Regulation (EU) 2016/679.
   • Aqua moments UK, or us: Aqua moments UK of Essex.
   • User or you: Any third party that accesses the website.
   • Website: www.aqua-moments.co.uk and any sub-domains unless expressly excluded by their own terms and conditions.

2. Unless the context requires a different interpretation:

   • The singular includes the plural and vice versa.
   • References to sub-clauses, clauses, schedules, or appendices are to this privacy policy.
   • A reference to a person includes firms, companies, government entities, trusts, and partnerships.
   • “Including” means “including without limitation.”
   • Reference to any statutory provision includes any modification or amendment of it.
   • The headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This policy applies only to the actions of Aqua moments UK and users with respect to this website. It does not extend to any websites that can be accessed from this website, including social media websites.

4. For purposes of the applicable Data Protection Laws, Aqua moments UK is the “data controller.” This means Aqua moments UK determines the purposes and manner of processing your data.

Data collected

5. We may collect the following data from you:
   • Name
   • Contact information such as e-mail addresses and telephone numbers

How we collect data

6. We collect data in the following ways:
   • Data given to us by you
   • Data collected automatically

Data given to us by you

7. Aqua moments UK collects your data when:
   • You contact us through the website, by telephone, post, e-mail, or through any other means.
   • You register with us and set up an account.
   • You make payments through this website or otherwise.

Data collected automatically

8. We collect data automatically when:
   • You access the website, including your IP address, the date, times, and frequency of access, and your interaction with content.
   • You use cookies, in line with your browser’s settings.

Our use of data

9. We use data to provide you with the best possible service and experience when using our website. Data may be used for:

   • Making purchases available.

10. We may use your data for these purposes if deemed necessary for our legitimate interests. You have the right to object in certain circumstances.

11. When you register and set up an account, the legal basis for processing is the performance of a contract.

Who we share data with

12. We may share your data with:

• Third-party service providers who process personal data for us.
• Third-party payment providers who process user payments and refunds.

Keeping data secure

13. We use technical and organizational measures to safeguard your data, such as:

• Controlling access to your account with a password and unique user name.
• Storing your data on secure servers.

14. Technical and organizational measures include dealing with suspected data breaches. If you suspect misuse or loss of your data, contact us at office@aqua-moments.co.uk.

15. For detailed information on protecting your information and devices, visit www.getsafeonline.org.

Data retention

16. We hold your data only as long as necessary to fulfill purposes outlined in this policy or as required by law.

17. Even if we delete your data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

18. You have the following rights regarding your data:

• Right to access: Request copies of information we hold about you.
• Right to correct: Have inaccurate or incomplete data rectified.
• Right to erase: Request deletion or removal of your data.
• Right to restrict use: Block or limit how we use your data.
• Right to data portability: Request we move, copy, or transfer your data.
• Right to object: Object to our use of your data.

19. To exercise these rights, contact us at office@aqua-moments.co.uk.

20. If you are unsatisfied with how we handle your complaint, you may refer it to the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

21. Keep your data accurate and current by informing us of changes.

Links to other websites

22. This website may link to other websites. We are not responsible for the content of other websites and advise reading their privacy policies.

Changes of business ownership and control

23. Aqua moments UK may expand or reduce our business, which may involve the sale and/or transfer of control. Data provided by users will be transferred where relevant and used for original purposes.

24. We may disclose data to a prospective purchaser of our business or part of it.

25. We will ensure your privacy is protected during such transfers.

Cookies

26. This website may place cookies to improve your experience and our services.

27. Cookies used by this website comply with UK and EU Cookie Law.

28. Before placing cookies, you will be asked to consent. Denying consent may affect website functionality.

29. This website uses the following cookies:

• Strictly necessary cookies: Required for website operation.
• Analytical/performance cookies: Help us analyze website use.

30. For more information about cookies, visit aboutcookies.org.

General

35. You may not transfer your rights under this privacy policy to another person. We may transfer our rights if your rights are not affected.

36. If any provision of this policy is found invalid or unenforceable, it will be deemed deleted, and the remaining provisions will not be affected.

37. No delay, act, or omission by a party exercising any right or remedy will be a waiver of that or any other right or remedy.

38. This policy is governed by and interpreted according to the law of England and Wales. Disputes will be subject to the exclusive jurisdiction of English and Welsh courts.

Changes to this Privacy Policy

39. Aqua moments UK may change this policy as necessary or required by law. Changes will be posted on the website, and you are deemed to accept the terms on first use after alterations.

Contact Us

You may contact Aqua moments UK by email at office@aqua-moments.co.uk.

Cookies

Below is a list of the cookies we use. If we have missed a cookie or there is any discrepancy, please let us know.

• Strictly necessary: We use this session cookie to remember you and maintain your session.
• Analytical/performance: We use this cookie to help us analyze how users use the website.